BlacksmithBooks - Hong Kong independent publishers

Home ] Publications ] Authors ] Events ] [ FAQ ] Press ] Ordering ] About Us ]


FREQUENTLY ASKED QUESTIONS
Some of the questions asked of us most often are answered below.

Q. Where do you ship to?
We mail books all over the world, to any country reachable by postal services. That means just about everywhere. While most of our overseas orders come from the US, UK, Japan and Australia, we have delivered books to addresses on five continents.

Q. How long does delivery take?
Addresses in Hong Kong and Macau receive next-day delivery. Books generally take a week to reach customers in the US and UK.

Q. Do you charge for shipping?
Within Asia, airmail delivery is free of charge. A list of Asian countries can be seen here. For countries outside Asia, we add a flat fee of between US$4 - $8 per title to cover registered airmail charges.

Q. How can I buy a book from the site?
Our online payment system accepts most credit cards, in a range of commonly used currencies. Although it is operated by Paypal, a Paypal account is not required. If you would rather pay by cheque, in HKD only, please fill out the order form and send it to us by conventional snail mail.

Q. Can I come to your office to buy books?
No, we don’t operate a shop. But you can find us exhibiting at various fairs and events year-round. Check our events page for updates.

Q. How can I get in touch with a Blacksmith Books author?
Our authors love feedback. To protect their privacy, we do not give out their details, but if you wish to contact them, please write to us at our office address, or by email, and we will forward all correspondence on to the author in question.

Q. I am a journalist and wish to interview one of your authors for a story. How can I do that?
Please contact us directly and we will pass your message on. Also take a look at our press page, which displays clippings of previous author interviews and feature stories, along with our own press releases and new book announcements.

Q. Will you publish my work?
The number of titles we publish each year is limited. But we welcome submissions from new authors, by post or email. Please see our submission guidelines for full details. (Important caveat: if you are John Grisham, you can bypass these and just give us a call).

Q. I am a bookshop or retail website. How can I order your books on trade terms?
Please contact us to find out if we have distributors in your area.

Q. Can I use material from one of your titles in my publication?
Short excerpts may be quoted for legitimate 'fair use' or review purposes. For licensing and foreign rights, please contact us.

Q. Is there a discount for bulk sales, and are you able to create customized editions?
A custom edition is a unique gift. We welcome the opportunity to create special editions of our books for corporate customers. Please contact us with your requirements.

Q. What's the image at the top of this page?
That's the skyline of Central, Hong Kong, seen from the Kowloon side of Victoria Harbour.

 

Blacksmith Books is an imprint of Blacksmith Media Limited
Tel: (+852) 2877 7899  //  Fax: (+852) 2522 6691  //  5/F, 24 Hollywood Road, Central, Hong Kong
* This site is best viewed at a screen resolution of 800x600 or greater *