/Privacy policy
Privacy policy2018-06-09T23:57:23+00:00

Who we are

Blacksmith Books is operated by Blacksmith Media Limited, a company registered in Hong Kong. Our website address is https://www.blacksmithbooks.com.

Our website uses SSL (secure sockets layer) technology to establish an encrypted link between a web server and a browser. This link ensures that all data passed between the web server and browsers remains private. SSL is an industry standard which is used by millions of websites to protect online transactions with their customers. You should see a padlock icon in your browser which shows that you are protected by an SSL-encrypted session.

What personal data we collect and why we collect it

While you visit our site, we’ll track:

  • Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
  • Location, IP address and browser type: we’ll use this for purposes like estimating shipping costs
  • Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!

We’ll also use cookies to keep track of cart contents while you’re browsing our site.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

  • Send you information about your account and order
  • Respond to your requests, including refunds and complaints
  • Process payments and prevent fraud
  • Set up your account for our store
  • Send you our email newsletter, if you tick the box to receive it

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

Comments

When visitors leave comments on the blog, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

Cookies

If you leave a comment on our blog you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Embedded content from other websites

Articles on the blog may include embedded content (e.g. videos). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you buy a book through our site using Paypal or a credit card, then your data may be retained by Paypal. Their privacy policy can be seen here.

How long we retain your data

For users that register on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Email newsletter

If you subscribe to our email newsletter, your email address is retained by us for the sole purpose of sending the newsletter. We do not share this with any third parties. You can unsubscribe at any time; please click the unsubscribe link in the body of the newsletter.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative or legal purposes.

Contact information

If you have any queries, please write to the address below or email us at mail[at]blacksmithbooks.com.